Wildz Terms and Conditions

Welcome to Wildz Casino. These terms and conditions govern your use of our website, our mobile platform, and all services we provide at Wildz. By creating an account or using Wildz casino online, you confirm that you have read, understood, and agree to be bound by these terms. We are Granturo Malta Ltd, a company registered in Malta with registration number C107733, operating under a licence granted by the Malta Gaming Authority (MGA/B2C/1079/2025, issued 10/09/2025). If you do not agree with any part of these terms, we ask that you refrain from using our services.

Who We Are

Wildz Casino is operated by Granturo Malta Ltd, a member of the Wildz Group, with our registered office at Tower Business Centre, Level 3, Triq It-Torri, Birkirkara, BKR 4013, Malta. We have offered our online casino services since 2019 and currently focus our operations on players in Canada. Our platform is available in English and French, and we provide dedicated localisations for Canada, English Canada, French Canada, Finland, and New Zealand. When you use Wildz casino login credentials to access your account, you are entering into a binding agreement with us.

Eligibility to Use Our Services

To register an account and use Wildz, you must meet the following requirements:

• You must be at least 19 years of age, or the legal gambling age in your jurisdiction, whichever is higher.
• You must be legally permitted to gamble online under the laws of your place of residence.
• You must provide accurate, current, and complete information during registration.
• You may only hold one active account with us at any given time.
• You must not be accessing our services on behalf of a third party or using funds that do not belong to you.

We reserve the right to verify your identity and age at any time, and we may request identification documents before processing withdrawals or allowing continued access to Wildz casino Canada services.

Account Registration and Security

When you register with Wildz, we ask you to create secure login credentials. You are responsible for maintaining the confidentiality of your Wildz login details and for all activities that occur under your account. If you suspect unauthorised access to your account, you must notify us immediately at support@wildz.com. We are not liable for losses arising from unauthorised use of your account where reasonable security measures were not taken on your part.

Deposits and Withdrawals

We accept deposits through Interac e-Transfer, credit and debit cards, Apple Pay, and MiFinity, with a minimum deposit of CAD 10. Withdrawals can be requested through Interac e-Transfer, Interac eCashout, credit and debit cards, Apple Pay, and MiFinity, subject to a minimum withdrawal of CAD 20. We process withdrawal requests within 24 hours, and each request is either approved or declined within three days. Once approved, funds are typically paid within one to three business days.

Please note the following regarding larger withdrawals:

• Winnings exceeding CAD 50,000 may be paid in instalments of CAD 10,000 per day, CAD 25,000 per week, or CAD 100,000 per month.
• VIP players may be eligible for higher withdrawal limits at our discretion.
• A 5% fee, with a minimum of CAD 10, applies to withdrawals requested without wagering the deposited amount.

All transactions are processed in Canadian Dollars (CAD). We reserve the right to request verification documents before releasing any withdrawal.

Bonuses and Promotions

We offer a range of promotions, including our welcome bonus, reload bonuses, free spins, and cashback offers. New players may choose one welcome offer on their first deposit, with a minimum qualifying deposit of $10. Our welcome package includes a 100% match up to $1,000 on your first deposit and 100% up to $1,000 on your second deposit, totalling $2,000, plus 200 free spins on Mega Moolah. These free spins are credited at $0.10 per spin, released 25 per day over eight consecutive days. A 35x wagering requirement applies to the qualifying deposit, the bonus money, and any free spin winnings. While wagering, the maximum bet is $5 per transaction or $0.50 per bet line, and bonus money must be used within 60 days.

Our sports welcome bonus offers 100% up to $200, subject to 6x wagering on the deposit and bonus combined, with minimum odds of 1.60. Sports bonus money is non-withdrawable, and bets placed using it cannot be cashed out. Only one welcome bonus may be claimed per player, and it cannot be exchanged once selected.

We also provide ongoing promotions such as Levelz free spins, our Reload Bonus, Balance Booster, Deposit Free Spins, Free Spins Packs, Double and Triple Speed boosts, Casino Cashback, and our Spinback feature. Wagering contributions vary by game type: slots contribute 100% (excluding 27 named titles at 0%), table and live casino games contribute 50%, and video poker contributes 0%. Any withdrawal made while a bonus is active will forfeit that bonus, including any open free bets.

Loyalty and VIP Programme

Our Levelz loyalty programme rewards every wager of at least $0.20 by filling a progress bar. Once full, you receive a spin on our Levelz mini slot, awarding up to 40 free spins scaled to your play level. Eligible players may also access our Loyalty+ VIP programme, offering weekly cashback between 10% and 20% of net losses, rising by 2% for every $2,000 in net losses. Cashback is paid as bonus money subject to 1x wagering, calculated weekly from Friday to Thursday UTC. Please note that cashback is pooled across our sister brands, including Beazt, Caxino, Wheelz, Spinz, and Tuplaus, and may only be claimed on one platform at a time.

Responsible Gaming

We are committed to promoting responsible gambling. We provide tools such as deposit limits, self-exclusion, and time-outs to help you manage your play. If you feel your gambling is becoming a concern, we encourage you to contact our support team for guidance and assistance.

Restrictions and Prohibited Conduct

We reserve the right to suspend or terminate your account if we suspect fraudulent activity, bonus abuse, collusion, or any breach of these terms. Using automated software, bots, or exploiting technical errors to gain an unfair advantage is strictly prohibited on our platform.

Changes to These Terms

We may update these terms and conditions from time to time to reflect changes in our services, regulatory requirements, or business practices. We recommend reviewing this page periodically. Continued use of Wildz casino online after changes are published constitutes your acceptance of the revised terms.

Contact Us

If you have questions regarding these terms, our bonus codes, or any aspect of your account, our customer support team is available 24/7 via live chat or by email at support@wildz.com. We offer support in both English and French to assist our Canadian players.